logoFrequently Asked Questions

The following is a list of FAQ's, find answers to questions you might have not even thought about yet.

Q. "What is Handyman Calgary?"
A. Handyman Calgary is a Canadian recognized franchise serving the repair, restore and maintenance needs of both residential and business customers. We specialize in small to medium-sized jobs covering a vast range of “around-the-house” handyman tasks, repairs, installations and maintenance found on everyone’s to-do lists. From our experience, the average home resident today has at least 8 to 12 things they need fixed just going from their garage to the kitchen? Imagine the possibilities!

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Q. "Why does this business model work?"
A. We have surveyed our customers for years and have found that regardless of the size of the project or what construction trade it requires, the following list of behaviors and characteristics are what matter most to the customer:
  • Answering the phone when the customer calls - not an answering machine
  • Setting a scheduled appointment time and showing up as promised
  • Treating the customers home with the respect and dignity it deserves
  • Charging a fair price and telling the customer the hourly rate upfront
  • Providing a one-year warranty on all work performed
  • Professional Craftsmen employees who have been background checked
  • A company that is licensed, bonded and insured
  • Attention to safety on the job and cleaning up afterwards
  • Not having to pay until the work is completed to the customer’s satisfaction
  • Making sure the project is done correctly the first time
All these attributes are what the Handyman Calgary brand delivers every day.

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Q. "Do I need a construction background or have to work with my hands in order to be approved for a franchise?"
A. Absolutely not. At Handyman Calgary, we teach all our owners to work ON the business, not IN the business. The position of our franchise owners is an executive management business model. This means you are creating a real organization underneath you, not just buying a paycheck. With our tools and assistance, our owners are recruiting, hiring and managing teams of craftspeople who will do the actual work out in the field. As a Handyman Calgary owner you will be responsible for all of the management, marketing, networking and human resource management functions of the business while your employees are responsible for most of the operations and physical labor part of the business.

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Q. "How much is the franchise fee?"
A. A territory consists of a 62,500 household count and has a franchise fee of $10,000*.
    *price does not include territory fee

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Q. "How much does it cost to open a Handyman Calgary franchise?"
A. The total investment required to open a Handyman Calgary franchise ranges from $25,000 to $30,000, including all initial working capital, as well as a three month buffer if necessary before drawing a paycheck.

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Q. "Can I run my Handyman Calgary business out of my home?"
A. YES. During the first two years some new Handyman Calgary franchisees choose to start their business out of their own home and then move into a small office space later on. Keep in mind, we deliver our service at the customer’s home, not ours. After two years franchisees will migrate to a more conventional small business office space, as their number of Craftsmen and support staff increase.

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Q. "I have aggressive goals for my business. What about territory expansion or other opportunities?"
A. We understand the goals and ambitions of franchise buyers, but at the same time we try to focus on one success at a time. We do not offer “first rights of refusal” on additional franchise territories and we require a certain amount of financial and operational success before awarding any new agreements within our multi-ownership system.

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Q. "Do I need a license in my Province?"
A. Each Province has its own rules and regulations when it comes to construction licensing. Your own investigation process should focus on these requirements and consulting with your own legal counsel is recommended.

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Q. “What type of training and on-going support can I expect?”
A. The Handyman Calgary training and support system is quite extensive. Some of the many features and services offered by the Field Consultant team:
  • An 8-day Initial Training Program conducted by Nevin Quaife including all the fundamentals of small business operations and management, such as Mission and Brand, Financial Analysis, Marketing, Customer Service, Daily Operations, Human Resource Management, Bookkeeping and Technology.
  • A 5-day On-site Training Visit conducted at your new franchise location shortly after beginning regular operations for the purpose of additional computer skills training, human resource management assistance, office organization, advanced marketing and other grand opening activities.
  • On-going Customer Service Representative (CSR) and Craftsmen training materials and programs are provided to further develop the operational performance of each franchise location.
  • An individual Field Consultant assigned to each franchisee in the network for on-going phone support, performance analysis, strategic development, tactical planning and resource allocation decision-making.
  • Advertising and Public Relations - As a Handyman Calgary franchisee, you will have a comprehensive range of collateral marketing materials made available to you for pursuing any particular market segment or demographic within your assigned territory. PR services are provided to all franchisees as part of a National Ad Fund program and they include opportunities on both the local and national levels. In addition, Handyman Calgary is continuously developing new marketing materials that will keep you on top of the market.
  • A National Ad Fund is established and operating to provide supplementary marketing and advertising support materials and programs for all franchisees that would otherwise not be available on an individual, per-location cost basis.
  • System-wide, semi-annual KPI Performance Analysis reports are made available to all franchisees in order to benchmark individual performance against national and regional averages.

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USEFUL INFO

Tips & Tricks from

the Professionals

Getting projects done around your home can be a daunting task if you are not sure where to start. With over ten years in business, Handyman Calgary has compiled our expertise and developed this list of tips and tricks to help get your projects completed all while saving you time and money.

  • Cutting Crown Molding

    When cutting crown molding... place the molding on the mitre saw fence at the same angle it is to be installed, but turn it upside down so that the ceiling edge is on the mitre saw's base and the wall edge is resting on the saws fence; and then cope the inside corners.

  • Silent Screen Door

    If your door slams shut with a bang, you can place a couple of short beads of clear silicone caulk along the jamb at a few of the contact points. This will soften the blow. Be sure to prop the door open for a couple of hours after application, to let the bead of silicone dry completely.

  • Bag Dispenser

    Tack an empty tissue box to the inside of a cabinet door and stuff your empty plastic grocery bags into the box. This will hold them secure, organized and also make for a convenient dispenser.

  • Chalk that Won't Stain

    While working on the interior of your house, anything that can eliminate as much of a mess as possible is always a plus. So, when using a chalk line to mark surfaces- such as walls and flooring- use a white color. Red and blue will permanently stain.

  • Cheapest Tile Spacers

    When laying tile, use pennies as spacers instead of store bought plastic ones. Pennies are easier to handle, more uniform and cheaper.

  • Clean Belt Sanders

    Use the sole of a shoe to clean the sanding belt when it gets clogged, Do this by clamping the sander upside down, turning it on and gradually applying the sole of the shoe to the belt, watch it clean right up.

  • Digging Sod

    When digging up sod that is going to be replaced, skin the sod off in large sections about 3-4 inches thick- peel back. Do not cut into little chunks. This will make replacement and re-rooting clean and effective.

  • Effective Fence Stringers

    Instead of using 2x4s use 2x6s and cut them in half lengthwise at a 45 degree angle. This will result in 2 stringers per 2x6 that when installed with the angled edge on top, will do two things. First, it allows the stringers to weather and last much longer since rain and snow will slip off. Second, it creates a more secure fence, since it removes the possibility of a step for climbing potential.

  • Fixing Rotting Fence Posts

    If you have a fence post that is rotted out and the concrete the post is set in is not broken, you can simply pull the wood out,,, pound a new post in it's place... and trim the top flush with the other posts.

  • Garden ID Tags

    Take old or unneeded Venetian blind slats and cut them into 8-inch strips. Cut a point on one end for pushing into the dirt. These are rigid, waterproof and great for writing the name of each particular flower or vegetables on.

  • Handling Copper Joints

    When sweating copper joints, clean and flux both copper fittings.

  • Handyman Refreshments

    Always try to remember to bring your handyman cool drinks when it is warm, and warm drinks when it is cool!

  • Higher Window Wells

    Raise your window well for increased volume for landscaping material, by driving heavy-duty lawn edging down between the edge of the old metal well and the ground. Drive it as far as needed to accommodate the required height.

  • Installing Ceiling Fans

    There is a hook on most ceiling fan boxes that will hold the ceiling fan up near the ceiling while you are doing the wiring.

  • Installing Wooden Floor Moulding

    When installing wooden floor molding, remember that all outside corners can be cut at a 45 degree angle, but all inside corners must be coped. Coping is done by hand.

  • Level Pictures

    Push a straight pin into the bottom two corners of the picture on the backside, and then clip off the heads of the pins leaving about 3/8 of an inch sticking out of the frame. Hang the picture using a level, when set in place, gently push the section of the picture frame with the pins behind it into the drywall to secure the positioning of the picture.

  • Reusable Cardboard Boxes

    Are you using a cardboard box to store items and have to re-tape it each time you close the box? Next time try covering the top flaps completely with packaging tape, then tape onto the layer of packaging tape. This will allow secure closing and easy opening again and again.

  • Scratch Free Lumber Rack

    Wrap sections of foam pipe insulation around your vehicles luggage rack to protect them.

  • Shutting Off Gas and Water

    Know where and how to shut off gas and water to your house.

  • Store Open Paint

    Glass jars are great because they are less likely to allow the paint to dry out and you can always tell the color of the paint inside. To ensure the paint doesn't seal the lid on and to further the air tight seal, run a couple layers of Teflon tape around the jars threads before putting the lid on.

  • Stud Finder

    An electric razor can be a just as effective as an electronic stud finder. Turn it on and drag it along the drywall, you will notice a change in the vibration as you cross a stud with it.

  • Temporary Fix For Dripping Water

    If you are having difficulty with a copper joint due to a trickle of water that won't stop, push a ball of bread up the pipe to stop the stream of water. **We at Handyman Matters would prefer wheat- if you have it.**

  • Tree Trimming in the Spring

    Don't trim trees in the budding season (late March or early April) because it adds additional trauma to the tree.

  • Creating Stronger Products Using Staggered Joints

    In many phases of construction the staggered joint produces a stronger finished product. - Horizontal Example- While installing a hardwood floor, the ends of the boards should never line up in consecutive rows. Instead, it is recommended that several rows be installed before boards line up. - Vertical Example- Boarded siding needs to be staggered in a similar way to a hardwood floor- except on a vertical surface.



Copyrights 2009 by Cutting Edge Renovations DBA HandyMan Calgary. All rights reserved.

WEB DESIGN BY: William "Eddie" Yandle